Opinions - Washington Plaza by Sercotel
Cleaning
9.7%
9.7
Location
9.9%
9.9
Services
9.1%
9.1
Staff
9.5%
9.5
Price
9.2%
9.2
13

Opinions

Tom Bates

United States, April 6, 2018, 2:47 a.m.

Washington Plaza -Has to be the Best place to stay!

Valoración positiva

This has to be the only place to stay when you visit Barranquilla - the Washington Plaza Hotel. One of the strengths of this property is the “team work” attitude they demonstrate each day. They truly work together as a team which makes staying there even better. From the moment you arrive on the property you are greeted by someone who will assist you in getting checked in and to your room. The housekeeping staff is courteous and very responsible in cleaning your room and the common areas. The breakfast buffet is excellent and they offer many items made to order which sets them apart from other properties in the area. The staff in the restaurant works very hard to provide the best possible service. We were greeted at breakfast daily by Eduardo and promptly served as soon as we arrive in the restaurant. The entire staff restaurant works above and beyond to be sure your stay is the best possible. A special thanks to Paola, Alejandra, Diego, Sergio and Kevin for taking care of us for a we

Couple

UK, Nov. 2, 2017, 1:27 p.m.

Valoración positiva

Me and my girlfriend stayed at the Washington plaza for 7 days and had a wonderful experience. The room was super clean and comfortable, the location couldnt have been better and the staff were very helpful. Would definitely reccomend to anyone!

Couple

United States, July 8, 2019, 6:13 p.m.

Valoración positiva

WIFI service did not work, hot water would ran out and shut off, I would have to open cold water to keep bathing, toilet did not work.This is the 4th time I stay in this hotel and was not happy at all!!

Respuesta del hotelero

We are sorry to read you had a bad experience this last time with us. Unfortunately we were in fact having problems with our wifi service, please accept our sincere apologie for any inconvenience. We had a look at the shower in that specific room and it was ok. Regarding the toilet, some how we found two soap bars jamming it. Hope we see you again, we will gladly help you every time in what ever you need.

Couple

Colombia, July 2, 2019, 5:24 p.m.

Valoración positiva

Un hotel 4 estrellas que te hace sentir como en casa. Todo el personal muy amable y el ambiente es agradable.

Individual

Colombia, June 26, 2019, 7:52 p.m.

Valoración positiva

Excelente

Individual

colombia, June 26, 2019, 1:53 a.m.

Valoración positiva

facil ubicacion para el viaje de trabajo que realice