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This website uses cookies, both own and third party, in order to collect statistical information about navigation and show advertising according to your preferences, generated from your navigation patterns. By continuing to browse the site, you are agreeing to our use of cookies. You can change the settings or get more information about cookies here:
SERCOTEL COOKIES POLICY This website uses session ID cookies in order to enhance the user experience, to collect statistical information about navigation and show advertising according to your preferences. You will find more information about cookies, the kind of cookies this website uses, about how you can disable cookies on your browser and how to specifically disable the installation of third party cookies. What are cookies? Cookies are small files that some platforms, such as web pages, place on your computer, smartphone, tablet or connected TV. Its functions can be different: storing your browsing preferences, compiling statistical information, allowing certain technical capabilities. Own Cookies: Cookies used by SERCOTEL as web editor. Third Party Cookies: on our pages you can install third party cookies to help manage and improve the services they offer. Examples of this are the links to social networks that allow sharing our content. Why are they important? Cookies are useful for several reasons. From a technical point of view, they allow web pages more flexible functioning tailored to your preferences. Besides, they help us improve the services we offer thanks to the statistical information collected through them. Finally, they help to make our advertising more efficient.
Types of cookies Alongside with log cookies that identify a registered user and indicate the time you logged into the portal, we use other cookies you consented: Analysis cookies: the cookies processed by us or by third parties that allow us quantify the number of users and perform the measurement and statistical analysis of use of the service put on offer. For this purpose user browsing on our website is analyzed in order to improve the supply of products or services that we offer. Advertising cookies: those are the cookies, processed by us or by third parties, that allow us manage in the most effective way possible the offer of advertising spaces on the website, tailoring ad content to the content of the requested service or use they make of our website. So we can analyze your browsing habits on the Internet and we can show you the ads related to your navigation profile.
Deactivating and deleting cookies
You can disable cookies by adjusting your browser settings to stop it from accepting cookies, in whole or in part. However, if you use your browser settings to block all cookies, you may not be able to access the site in whole or in part. You can opt for the computer to warn you each time a cookie is sent to you or you can choose to turn off all cookies. You can do this through your browser settings. Each browser is different, so you probably need to take a look at Help menu. Here are the links where you can find information on how you can change your preferences in the major browsers:
Google Chrome
Mozilla Firefox
Internet Explorer
Finally, you can reach the website Your Online Choices where you will not only find useful information, but also be able to set, provider by provider, your preferences on third party advertising cookies. You may withdraw consent previously granted for the installation and management of cookies at any time. Please note that withdrawal of consent may affect the functionality of the web. Please do not hesitate contacting us if you have any questions (correo@sercotel.com)
IDENTITY AND ADDRESS OF ENTITY RESPONSABLE FOR THE FILE WHERE YOUR DATA IS FOUND
By virtue of the applicable rules with regard to Personal Data Protection, Sagatu Asociados Comercial Hostelera, SL and Inversiones Narón 2003, SL located at c/ Paris 120, 1ª planta, Barcelona (CP.08036) (hereinafter Sercotel or the entity responsible for the file) inform you that, upon entering your data through electronic forms on our website or upon sending your “curriculum vitae”, you shall provide us with certain Personal Data that shall be automated and incorporated into the corresponding mixed files previously registered before the Spanish Data Protection Agency of which the entity responsible for the file is or shall be the holder and responsible entity and, in your case, in charge of its processing.
PURPOSE OF PROCESSING YOUR DATA
The purpose of collecting and processing your Personal Data in an automated fashion is the following: Customer management for services and lodging at our hotels. If you send us your “Curriculum Vitae”, the purpose shall be to study “curricula” so that, through our Human Resources department, selection can be carried out of personnel that meet a suitable profile to be hired by the company. You consent that your data be processed this way and not be used for any other purpose. Likewise, you hereby consent that your data be processed for promotional and marketing purposes, including sending electronic commercial communications for the products and services we offer, as well as others from the hotel, travel, cuisine and leisure sector. On the other hand, if you make a reservation at any of our member hotels, Sercotel shall be in charge of the processing and the member Hotel where you stay shall be responsible for your data.
RIGHT TO ACCESS, RECTIFY, CANCEL AND OPPOSE
We inform you that, as the data holder, you shall always have the right to access, rectify, cancel and oppose in the terms stipulated in the data protection legislation. You just need to request it in writing, sign it and send it to Sagatu Asociados Comercial Hotelera, S.L., Departamento de RRHH, calle Paris 120, 1º Planta, 08036, Barcelona or send an e-mail to info@sercotel.com, with the following content:
If the interested party makes the request
- Identity of the petitioner: Name and Surnames of the interested party and photocopy of their ID. You can substitute the ID photocopy, as long as you can prove your identity by any other valid means.
- Address for notifications, petitioner’s signature and date - Petition specifying the request (access, rectification, cancellation or opposition)
If it concerns the right to rectify or cancel, you must indicate which data this refers to and the correction that must be made.
- Provide supporting documents for the petition you request.
If the request is made through a legal/voluntary representative
- Identity of the represented party: copy of ID or comparable document. - Representation conferred by the personal data holder. - Address for notifications, petitioner’s signature and date.
- Petition specifying the request (access, rectification, cancellation or opposition)
If it concerns the right to rectify or cancel, you must indicate which data this refers to and the correction that must be made.
- Provide supporting documents for the petition you request.
TRANSFER
We inform you that in compliance with current legislation your data are transferred to State Security Forces and Corps. Due to the particular characteristics of Sercotel Hotels’ activity and services and to optimally develop and achieve its objectives, transfer of personal data to third parties, including international transferences, is necessary. Likewise, you hereby consent that the personal data you submit to us, including default of payment, be transferred to Sercotel Group companies and associates for the purposes mentioned, particularly for promotional and marketing ends, not only of Sercotel but of associates. All Sercotel Group companies and associates are referenced on our www.sercotel.com website.
When you send us your CV, the entity in charge of the file will inform you that your personal data shall be transferred to Sercotel Group companies and associates of the hotel sector referenced in the Legal Notice, so that you can participate in the selection processes of the Group’s companies and its associates.
USE OF COOKIES
Likewise, we inform you that when you connect to our website, the computer where we have it housed automatically recognizes your computer’s IP address, the day and time you entered, the time you left, and which parts of our website you visited. It is necessary for our computer to know this to be able to communicate with your computer in order to send what you request through your browser and see it on your screen. Neither we nor our computer will know your personal data if you do not provide it to us. The computer where the website is lodged uses “cookies” to improve the service we provide. These “cookies” install themselves automatically, but do not contain any information about you, just technical information that makes it possible to better communicate with our computer. This information shall only be processed globally and statistically.
SECURITY MEASURES
The entity in charge of the file has adopted the legally required measures of security in its facilities, systems and files according to what is stipulated in RD. 1720/2007 of 21st of December through which the Regulation to implement Organic Law 15/1999 is approved, based on the sensitivity of the data you provide. Likewise, the entity in charge of the file guarantees the confidentiality of the Personal Data, although it shall reveal to the proper authorities the Personal Data and any other information that is in its power or is accessible through its systems and is required, according to the applicable legal and regulatory stipulations.
PRINCIPLE OF QUALITY, MINORS AND REVOCATION
The entity in charge of the file tries to maintain the quality of the data that you provide, making sure that they are adequate, pertinent and not excessive for the legitimate purpose of processing. Users, in any case, guarantee and vouch for the veracity, exactness, validity and authenticities of the Personal Data provided and agree to keep them updated. Sercotel services are not for minors and Sercotel does not request or collect information concerning minors.
According to what is stipulated in Art. 17 of the Regulation that implements the LOPD, you may revoke the consent at any time. If you have given us your personal data through any media for services offered by Sercotel’s websites and want to revoke the consent provided, send us an e-mail to the following e-mail address: info@sercotel.com, or mail a letter to calle Paris 120, 1ª 08036 Barcelona España. If our data protection policy changes due to legislative modifications or criteria from the Data Protection Agency, you would be informed of any change that would be necessary to introduce to comply with the law.